Why do you want to work for M&S? What do you think is good customer service? Questions on the 4I's: - Can you tell us a time you showed integrity? - Can you tell us a time you inspired someone? - Can you tell us a time it was important to be in-touch? - Can you tell us a time you were innovative? Flexibility? What skills can you bring to the team?
Why M&S?
What if I was a vegetarian?
How can you be flexible and how does this benefit the store?
Why m&s
Why M and S
Have you had any previous experience
Asked me to roleplay with me as a customer service assistant and interviewer as a customer
Dinner party role play They give you a scenario and you have to solve the dinner party dilemma . Up sell is the key , party table sprinkles , flowers , glasses .
Do you have any past experience?
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