Why did you choose M & S for a retail role?
Customer Assistant Interview Questions
10,300 customer assistant interview questions shared by candidates
I was asked to carry out a role play example with a hypothetical customer after being allowed time to study information needed to answer.
Tell me about a time when you experienced great customer service?
The 4 I's Tell me when you inspired someone Tell me when you used integrity in a situation What have you done that was innovative Give a situation and explain how you kept In-touch
Can you give an example of a time you've contributed to one of the 4 I's - Innovation
Why do you want to work for m&s ?
Tell me about a time you went out of your way to help someone
scenario question - customer approaches asking where something is while your manager has you adding sizes to the floor
something about how is technology useful for the customer experience
How does technology help the customer
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