1st Round with HR - 15mins call and behaves like he is in rush and doesn't listen to your conversation 2nd round - Coding test - 100% not relevant to JD and its extreme hard
Crm Support Analyst Interview Questions
3,261 crm support analyst interview questions shared by candidates
What is Dynamics CRM? Explain the difference between Dynamics CRM Online and On-Premises. What are entities in Dynamics CRM? Give examples of standard entities. What is a custom entity in Dynamics CRM? How is it created? Can you explain the concept of forms and views in Dynamics CRM?
Explain a time where you had a hard time balancing you personal life and your work life.
Walk through cv and previous experiences, general CRM questions
What do you know about Dior?
Quite a lot of questions about my previous experience and how I would react / solve certain situations. Also questions about why notonthehighstreet.com
what do you know about our guiding principals?
Not any unexpected question at all.. Technical and HR based generic questions.. The most challanging part was the delay in the interview hour.
Basic CRM concepts.
1. What do you understand of the role? 2. What are metrics you would want to check on our eCommerce? 3. Which improvements could you think of?
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