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Cloud Operations Interview Questions

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2,196 cloud operations interview questions shared by candidates

Sourcer: What is this and what is that. No BQ. Phone Interview: Most of the questions can be found on Microsoft Docs, no AWS related questions. Final. If you have no idea about the answers when hearing the questions, you should withdraw your application because these questions are too easy even if you have 1 year experience. Final VO: I cannot disclose these because of NDA. It depends on your position and varies a lot. BQ questions are very general and they appear in the first page of the Google search. --- How to troubleshoot this/that; What tools are used to do this/that; What are the steps to add/remove features in the system; What is the port of this/that; TCP/IP; OSPF; --- I'm not trying to throw a contempt because I did not get an offer. You will realize that what you will do in this position is mostly customer service + google/stackoverflow + passing tickets to the dev team.
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Cloud Support Engineer

Interviewed at Amazon

3.5★
Aug 7, 2021

Sourcer: What is this and what is that. No BQ. Phone Interview: Most of the questions can be found on Microsoft Docs, no AWS related questions. Final. If you have no idea about the answers when hearing the questions, you should withdraw your application because these questions are too easy even if you have 1 year experience. Final VO: I cannot disclose these because of NDA. It depends on your position and varies a lot. BQ questions are very general and they appear in the first page of the Google search. --- How to troubleshoot this/that; What tools are used to do this/that; What are the steps to add/remove features in the system; What is the port of this/that; TCP/IP; OSPF; --- I'm not trying to throw a contempt because I did not get an offer. You will realize that what you will do in this position is mostly customer service + google/stackoverflow + passing tickets to the dev team.

Can you describe your most difficult customer and how you were able to handle their needs? Give me an example of a time things went very poorly in a customer interaction or when delivering a service or product. How did you try to make things right? Tell me about a time you knew you couldn’t do everything the client wanted. How did you prioritize, and what was the outcome?
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Cloud Support Engineer

Interviewed at Amazon

3.5★
Jul 25, 2021

Can you describe your most difficult customer and how you were able to handle their needs? Give me an example of a time things went very poorly in a customer interaction or when delivering a service or product. How did you try to make things right? Tell me about a time you knew you couldn’t do everything the client wanted. How did you prioritize, and what was the outcome?

WHAT DID YOU ENJOY STUDYING MOST? how can you deal with difficult customers? how can you please customers? what happens when you press amazon.com explain DHS? TRACEROUTE? WHAT WILL YOU DO WHEN YOU COMPUTER JUST SHUT DOWN? WHAT WILL YOU DO WHEN YOU PING AND PING WAS SUCCESSFUL BUT NO REPLY? DESCRIBE TCP HANDSHAKE PROCESS? HOW TO TEST TROUBLESHOOT NETWORK ISSUES?
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Grad Cloud Support Associate

Interviewed at Amazon

3.5★
Sep 27, 2021

WHAT DID YOU ENJOY STUDYING MOST? how can you deal with difficult customers? how can you please customers? what happens when you press amazon.com explain DHS? TRACEROUTE? WHAT WILL YOU DO WHEN YOU COMPUTER JUST SHUT DOWN? WHAT WILL YOU DO WHEN YOU PING AND PING WAS SUCCESSFUL BUT NO REPLY? DESCRIBE TCP HANDSHAKE PROCESS? HOW TO TEST TROUBLESHOOT NETWORK ISSUES?

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