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Call Centre Support Interview Questions
690 call centre support interview questions shared by candidates
Q: Describe a situation where you had to be coached by someone, or a boss asked you to make some adjustments.
When have you given good customer service?
Questions related to customer service and how to handle difficult customers.
What you were interested in quantitative or qualitative
Poque te tenemos que contratar?
Why work for us?
Askedcme about the subjects studied in BBA (LAST SEMESTER)
Tell me about yourself Have you ever worked at a Call centre? Share your experience
Lots of situational questions, ie, "what would you do if a customer wanted to stay on the phone but had no intention of buying the product"
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