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Call Centre Service Agent Interview Questions
341 call centre service agent interview questions shared by candidates
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How long can I commit until, holiday plans, etc
The interview i had was set up to be a flowing conversation, more than a set of questions, asking me about myself and how i came to be there. The interviews now can vary greatly so it is hard to give an example of a typical question.
What is your strength and weakness?
Mostly about the experience I had with the job.
Explain a time where you’ve had to have a difficult conversation
Tell us more about yourself.
When did u face a difficult situation and how you dealt with it.
Présentation , parler de sois , motivation
Name a time you have had to deal with a difficult customer.
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