How I proved one of their competencies
Call Centre Operations Interview Questions
414 call centre operations interview questions shared by candidates
If you forget your password on Facebook, what do you do?
Having to roll play a sales situation and how i would upsell.....I dont even remember what i said because i was kinda in shock i had to do it. :D
Explain a time you experienced good customer service
What do you like the most in your previous experience?
they ask me if i have a dissability which can effect my job performance.
How would you deal with a customer who is threatening you personally?
You have 3 electric switches in one room and one light bulb in another room. one switch is connected to the light bulb and the 2 others are false switches. What actions do you take to know which switch is connected to the light bulb knowing that once you leave the room you cannot go back to it
Basic customer service questions and answers
Deal with a difficult customer
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