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Call Center Representative Interview Questions
9,661 call center representative interview questions shared by candidates
What interests you in this position
name 3 things you can improve on
Why capital one
Please confirm information on your resume.
Tell me about a difficult customer you had to deal with and how you handled it?
What describes your leadership style
How would you describe teamwork ?
How you define a good customer service
I'm in a tech role so they asked specific questions pertaining to internet/home phone and TV technologies, nothing that was too difficult.
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