The 2hour role play was acting like you work for a fake company in their warranty department.
Auto Damage Adjuster Interview Questions
382 auto damage adjuster interview questions shared by candidates
Are you willing to do the 2 month training?
What was a time you provided excellent customer service?
posing as annoyed customer, role-play to defuse situation
Tell me about a time when you overcame a challenge.
No curve balls here. Just the usual.
What are your negotiating skills?
Would St. Louis Bread Co. hire you again?
The most difficult is the role play scenario. It lasts about an hour and is set up as if you are actually on the job. The scenario tests how well you respond to several tasks to handle (paperwork) while customers are calling and people are walking in and out. It also tests how well you respond to upset customers and negotiating on prices with repair facilities.
The strangest question was one about the job taking you into dangerous places and what would you do. Why do you want to work here?
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