Can you summarise the role for me
Applecare Interview Questions
352 applecare interview questions shared by candidates
Describe your interest, relationship and ability to use Apple products.
Q: Is the room - that you will be working out of - have a closable door from the rest of your house? Q: Do you understand that this will be a full-time commitment?
How would you add a second email to your account on your iPhone?
What would you do in this, or that, customer service situation?
Explain how wifi works
They asked many scenario, troubleshooting questions and I did one role playing scenario when I had to pretend I was answering a call to assist someone with wifi.
How have you prepared for this role/position?
They asked me to talk about myself.
Greatest success in previous role?
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