Tell about your day to day in your last job? The interviewer wanted to know your working knowledge and skills to ensure you are fit for the assignment. Do you have suggestions to make the job better? They wanted to see if I have good ideas to bring to the table so the collection process is achieved.
what experiences I've had negotiating to benefit both parties
name a time when you had to deescalate a customer, what was the situation, what were your actions and how did it end?
Why do you want to work for kensington
What are your strengths and weaknesses?
What is your strength
To provide examples of outstanding customer service within my previous employment.
None were difficult.
They asked for my Bank account number, and how much was my max withdrawal limit
a time I have gone above and beyond to deliver excellent customer service.
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