Account Representative Interview Questions

4,257 account representative interview questions shared by candidates

There was this part when you had to role-play as if you were on the phone with a customer. The interviewer leaves the room, and gives you about 10 minutes to prepare what you're going to say. You have to solve the customer's issue, as well as sell them an additional product if given the chance.
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Account Services Representative

Interviewed at Cox Communications

3.9
Dec 13, 2014

There was this part when you had to role-play as if you were on the phone with a customer. The interviewer leaves the room, and gives you about 10 minutes to prepare what you're going to say. You have to solve the customer's issue, as well as sell them an additional product if given the chance.

Research STAR interview style and the Amazon Leadership Principles are everything. You will be asked 3-7 questions where they are seeking you to reflect on the principles while answering the questions but you also need to personalize your answers to your experiences. I found a few articles beforehand, but wish I had found this one: https://managementconsulted.com/amazon-leadership-principles/
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Global Account Representative

Interviewed at Amazon

3.5
Apr 7, 2021

Research STAR interview style and the Amazon Leadership Principles are everything. You will be asked 3-7 questions where they are seeking you to reflect on the principles while answering the questions but you also need to personalize your answers to your experiences. I found a few articles beforehand, but wish I had found this one: https://managementconsulted.com/amazon-leadership-principles/

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