Walmart CSR interview questions

Tell me about a time when you dealt with a difficult customer. How did you handle the situation and what was the outcome? How do you prioritize and handle multiple customer inquiries simultaneously? Describe a time when you went above and beyond to provide exceptional customer service. How would you handle a situation where a customer is dissatisfied with a product or service they received from Walmart? Can you provide an example of a time when you collaborated with a team member to resolve a customer issue effectively?