TP Customer Service Representative (CSR) interview questions
based on 2.4K ratings - Updated Jun 26, 2026
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47%
Applied online
Applied online
21%
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In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
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Staffing Agency
3%
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Customer Service Representative (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
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Same as other Call Center Interviews. I applied but they priority now are those who can do shifting schedules. Glad the one who called me says she'll message me if they have available slots for a particular Day/Evening Shifts.
Interview questions [1]
Question 1
*Previous Work
*Any Background in CSR
*Can you start ASAP
First step was sending cv after the recruiter reached out to me, then scheduling a call that was in 2 languages, then having a test of typing speed, as well as two easy questions to review the level of English.
Interview questions [1]
Question 1
Describe your experience, I don't remember that I had very specific questions
I applied online. I interviewed at TP (Le Caire, ) in Mar 2021
Interview
I went through a two-step interview process:
1. Phone Interview Assessment:
- I got a recommendation for a B1+ account
2. Zoom Video Interview:
- I got a B1 recommendation which I believe is not reasonable.
- I asked for a dispute and a second interview but the dispute was declined.