TP Customer Service Representative (CSR) interview questions

Basic questions to test your English level first via telephone interview, and later a face-to-face interview to understand your basic computer skills and customer satisfaction experience. why do you want to work here? where do you picture yourself in 5 years? tell me a little bit about yourself, your family, the place you live?

In the beginning I applied indeed website and some days they made me call n asked me some basic details and I had put their answers accurately , they whole process is being by telephonic and after some days later they called me face to face interview then I will their location which was mentioned their company employees and they asking some quistion n I had given all answers Even I mentioned them I freshor but they didn't hire me