TP Customer Service Representative (CSR) interview questions
based on 2.4K ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
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Customer Service Representative (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Presentation: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I'm actually kinda lost about the interview process because I already had my assessments without having initial interview and now, I'm confused if I still have final interview as my status indicated that I am assigned in CSR.
Very easy.. you need good communication and confidence. Once you start the process ..it will become easy. In the company they treat you with respect and care...if you are having any problem, they will try to help you out
Relatively easy process first interview was fine but they called to set up a second interview and didn’t join the meeting. Very unprofessional and I reached out and still nothing.
Interview questions [1]
Question 1
Assessment involving Sperm test personality test and role playing