Customer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Background check: 17%
Presentation: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at TP (Minglanilla) in Oct 2021
Interview
As far as I remember Teleperformance is hassle free during my interview process. The company is very accommodating and they always prioritize the new applicants in a ways of calling you for the job offer, they keep on asking for the requirements and it's doesn't bother me because I have already my requirements that time.
Interview questions [1]
Question 1
They offered me the Globe account and I accepted it wholeheartedly. I'll be forever grateful to be on Globe account because this is my first ever job and I love to be on this job.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
The interview was held in two rounda, one was Hr and and another was Manager Round.The Hr round was very Basic but the Manager round was a good one, they checked communication skills through this rounda, then we had basic tests like typing speed test and some English grammaticall tests.
I filled out a job application. I answered assessments. I got a zoom link in email to go to meeting. I got the run around arounds. It is a waste of my time.