TP Custimer Service Representative interview questions
based on 2.4K ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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2,354 interviews
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Custimer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Custimer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Custimer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
It was a simple star method telephone interview. Everyone was very professional. The interview did not last too long, roughly thirty minutes. As long as you make sure to study the star method you should be good to go
Interview questions [1]
Question 1
Tell us about a time you dealt with a frustrated customer
Te dan la opción de mover la entrevista con el cliente final a otro día, si lo necesitas. Pero cuando lo haces, no responden y la entrevista se dan en el momento que no puedes
They ask about your hobbies, they ask you to talk in English and often in another idiom. I am talking about Teleperformance Portugal. They are very accurate regarding the proficiency on idioms.