TP Custimer Service Representative interview questions
based on 2.4K ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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Custimer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Custimer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Custimer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Background check: 17%
Skills test: 17%
Drug test: 8%
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Na época em que participei, o processo era muito longo e demorado, você passa o dia inteiro no processo seletivo, fica com fome e só sai a noite. Na minha opinião muito cansativo
Interview was through a phone call. The process was very easy and quick. Had initial interview within 2 days and heard back after the interview within next couple days. whole process was concluded in less than 2 weeks.
I applied through a recruiter. I interviewed at TP (Cebu City) in Apr 2025
Interview
I was referred by someone and then took two assessments in one day after that, the next day I received an email invitation for account validation via teams, and on that very day they send me the result and gladly I passed the said account validation.
Interview questions [1]
Question 1
One thing I remembered is they ask me about the time management