TP Custimer Service Representative interview questions
based on 2.4K ratings - Updated Jun 4, 2026
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How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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Custimer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Custimer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Custimer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Background check: 17%
Presentation: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
Normal CBI questions and previous experience.
There was over phone interview the one face to face and a test at the end
It was not hard at all if you can speak English
Interview questions [1]
Question 1
If you can change a decision that you made in the past what it will be? also to talk about my previous experience
First you have to pass the assessment, then once you passed it you have to pass the initial interview that only last to 5-10 minutes, then you have to do an mail assessment where you have to create an email base on the given situation. Last is the final interview
I applied online. The process took 3 days. I interviewed at TP (Quezon City, National Capital Region) in Jul 2025
Interview
Th e interview process is convenient for me because it was a virtual interview, which i prefer since i don't have the need to go onsite. It was direct and semi structured questions which is easy to answer as it was basically focus about your personal information, experience and opinion, that lasted for about 20-30 minutes.
Interview questions [1]
Question 1
How would you compare the Philippines and the western culture