I applied online. The process took 1 day. I interviewed at Starbucks (Springfield, VA) in May 2021
Interview
Very simple, sat down during hours at a booth within the store. Basic questions, mainly about customer support and how to deal with difficult customers. Manager was friendly and affable.
Interview questions [1]
Question 1
How would you handle being with a difficult customer who is visibly irritated?
Thank you for taking the time to write your feedback. We appreciate your input and are happy to hear that you’ve enjoyed the interview process here at Starbucks!
Basically a short chat about my availability, my interest in the job, why I want to work there, how familiar I am with coffee and what my past experiences in hospitality were.
Easiest interview I've ever had. I was only asked 3 questions, 'tell me about yourself, what are your strengths & weaknesses, what is your availability?' Lasted about 10 minutes maximum
After applying online they invited me for an online interview that was a group interview then the next stage would have been a one to one digital interview over zoom.
Interview questions [1]
Question 1
What's a difficult customer interaction you've had?
