ServiceNow Program Manager interview questions

The process was straight forward with a recruiting manager doing an initial phone screen, followed by speaking with a hiring manager and finally, a panel. The conversations were pleasant and straightforward with topics focusing on skill set and experience. Recruiter was always on top of it.

Flew up to San Jose for a full day interview. Met with 8 different individuals. Typical interview but the hiring manager gave me a homework assignment: "How would you influence each of the individuals who interviewed you? What techniques would you use?" I spent considerable amount of time preparing an email which I sent back to her within 24 hours. I thought I did very well during the interview and had a well thought out presentation prepared which I shared with a panel and had overwhelmingly positive responses. Sad part is that after all that hard work I never heard back from ServiceNow. I followed up multiple times with the Recruiter and the hiring manager. Left voicemails to the recruiter but did not hear back from them until about 2 months later with a generic "Thanks but no thanks" email from HR. Terrible followup and lack of professionalism from the recruiter and the hiring manager so I'm glad I didn't get the job. Funny part is that after all this, I emailed the "bad guy", who played tough, to let him know how disappointed I was with the entire process. He immediately emailed me back and apologized that no one had followed up and that he was going to speak to the recruiter and the hiring manager to let them know that they should be more professional and get back to people especially after taking so much time out of my schedule and not even get a courtesy reply.