The recruiter was excellent—informative, approachable, and provided a thorough overview of both the role and the company during the phone screen. I left that conversation feeling genuinely excited about the opportunity.
Unfortunately, my experience with the hiring manager was quite different. I ended up learning more about the role from the recruiter than from her. At times, I was talked over when trying to answer the interview questions. When I asked for more details about a specific initiative she leads, I received a one-word response.
Thank you for taking the time to share your feedback about your interview experience. We’re glad to hear that your interaction with our recruiter was positive and that you felt well-informed about the role and the company.
We’re sorry to learn that your conversation with the hiring manager did not reflect the same level of engagement. That’s certainly not the experience we aim to provide to candidates. We value respectful, two-way dialogue throughout the hiring process and will be sharing your feedback with the team to ensure we continue to improve.
We appreciate you bringing this to our attention and wish you the best in your career search.
I applied online. I interviewed at OpenTable (Denver, CO)
Interview
It's a very long interview process (4-5 interviews + an exercise) but they are clear about the process from the start. The first round interview seemed very rushed and the interviewer did most of the talking,
Interview questions [1]
Question 1
Tell me about your work experience in 2 minutes or less
I applied online. The process took 3 weeks. I interviewed at OpenTable (Londres, Angleterre) in Apr 2025
Interview
I went through a 3-week interview process for an Account Manager role, including two interviews and a detailed case study I spent two weeks preparing. After all that, I received a generic rejection email late on a Friday (5:30pm) — with no mention of the time or effort involved. The recruiter later admitted it was the wrong template, but it was still a rejection either way.
The process felt impersonal and careless, especially for a company that claims to stand for hospitality. Their actions didn’t reflect the values they promote.
Interview questions [1]
Question 1
The general behavioral questions, but they also asked more in depth questions on how I deal with difficult clients.