I applied online. The process took 1 day. I interviewed at Lush in Oct 2017
Interview
It was a group interview method. A group of about 8 of us were gathered together at the store, after hours. There were 3 staff members present who did presentations, explanations and demonstrations of product. We were asked to also do a demonstration of product in a role-playing scenario after watching them do one. During this process, another employee took each applicant out into the mall for their one-on-one interview and then went back into the group dynamic.
I applied for a job in Scarborough, but they asked me to come to OSHAWA for the interview (over a 40 minute drive or almost 2 hrs by bus). When I asked for an alternative, I received no reply. Inconsiderate and unprofessional team & hiring manager.
Interview questions [1]
Question 1
Requested that I commute to Oshawa for the interview when the job was located at a mall in Scarborough. Completely unreasonable.
I applied through a recruiter. The process took 4 weeks. I interviewed at Lush (Kuala Lumpur) in Aug 2020
Interview
Fun, super fast and easy going. They also gave lots of free Lush products. Application was through email and the interview was held a week later. It took approximately a month for them to get back with the selected candidates.
I applied online. The process took 1+ week. I interviewed at Lush (Bristol, Angleterre)
Interview
After an initial email with cover letter and CV, if chosen to apply you are sent a link to an online application. There is no disability disclosure section on the application. You are then called for a phone interview, where you're asked several questions about your experience and what your customer service approaches are. You are *then* called into the shop in person for a 'trial shift' where you spend 2 hours working the sales floor and doing demonstrations on staff and occasionally, real customers. This time is paid even if you do not get the job.
Interview questions [2]
Question 1
What was one moment where you offered great customer service?