Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at LinkedIn overall takes an average of 38 days.
Common stages of the interview process at LinkedIn as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied through college or university. The process took 3 days. I interviewed at LinkedIn (Bengaluru) in Sep 2021
Interview
First round is an aptitude test which checks your verbal and logical reasoning.
Then there are three sets of interviews with the talent acquisition and HR team who test your talents, personality and technical skills.
Interview questions [1]
Question 1
Tell me something about yourself which is not a part of your Linkedin
It was fairly straightforward and the communication was quick, timely. They were super friendly and the interview questions were basic - nothing too different from other interviews I've had. Honestly it was much more lowkey than I was expecting.
The interview process was structured and efficient. It started with a recruiter screening call, followed by a phone interview with the hiring manager. After that, there was a panel interview with multiple team members, including scenario-based sales questions and discussions around LinkedIn's products. The final stage included a role play exercise to assess communication and sales skills. Communication was consistent throughout, and they provided feedback quickly. Overall, it felt professional and fair.
Interview questions [1]
Question 1
Describe a time when you had to win over a hesitant client—what was your strategy?
Seemed well organised and the recruiter knew and provided a lot of key information. What was interesting is there wasn’t just a one off case study presentation. There was a case study embedded in the entire process
Interview questions [1]
Question 1
Explain a situation where you have successfully managed a client’s renewal