Intelcia Customer Service Representative (CSR) interview questions
Updated May 11, 2026
based on 24 ratings
Difficulty
Easy
Experience
Mostly positive
How others got an interview
62%
Applied online
Applied online
15%
Other
Other
8%
Recruiter
Recruiter
8%
Employee Referral
Employee Referral
8%
Staffing Agency
Staffing Agency
Interview search
24 interviews
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Intelcia interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Intelcia with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 70% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 60 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Intelcia overall takes an average of 14 days.
Common stages of the interview process at Intelcia as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I appiled and they call me next day. Take whole detail and set another call with manager for role play. And they told me start the joining date and if i passed training I pass thi role
I applied online. The process took 1 week. I interviewed at Intelcia (Vigo, A Coruña, Galicia) in Nov 2023
Interview
Entrevista dinámica en grupo con otros candidatos, realizando un escape room a resolver trabajando en equipo. Una duración aproximada de una hora y media. Luego al final de la entrevista te explican cómo continua el proceso de formación, avisando al día siguiente si has sido seleccionado o no.
Interview questions [1]
Question 1
Experiencia laboral, si te gustan las dinámicas de grupo...
I interviewed at Intelcia (Casablanca, Grand Casablanca)
Interview
Language focus, looking for people who would put everything aside for the job especially when it comes to full time studies. The interview was young so she understood a young person's drive to work as soon as possible