I applied through a staffing agency. I interviewed at HSBC (Bannerghatta Rd) in Nov 2024
Interview
Interview process was good. But BGV is very problematic. Instead of gauging the potential of the candidate they prioritize cibil score. Got selected and offer letter after weeks of BGV they rejected me because of the low cibil score. I explained to them the default happened because of the family issue where my father had taken the loan on my name and was defaulted. I was trying to get settle that but is a huge amount and I am in need of the job, but still it was not considered. The experience was hectic. They should consider the candidate not their financial issues.
Interview questions [1]
Question 1
1.How would I handle a customer. And could you do a mock call on the spot?
2. What is the most important skill required to handle a customer?
The interview process had multiple stages and it took about 4 months from when I applied to final rounds. It starts with a personality assessment, then an on-demand interview, and then 2 virtual interviews with the team.
Interview questions [1]
Question 1
Why did you apply for this role and why do you want to work at HSBC?
Submit online application and passed online simulation, similar to what role would entail. Had a telephone interview, then in person interview at the building. Interview was okay but started late and felt rushed. Completed online based interview. Lengthy process for minimum salary, and long hours. Took 14 days to hear back. Not worth the hassle
I was invited to do an online assessment that was about answering a fake call from a customer and helping them through a banking problem they were having, then a screening call, finally an in-person interview