HSBC Customer Service Representative CSR interview questions

I rejoined HSBC around Feb this year and I've not looked back since. It is mostly good and seems to be improving. Account setup - this could be improved, it was slow and it took a good few weeks to get my details, with most banks you are up and running same day. Balance after bills and plan tab makes it easy to track your spend, being able to filter out internal transfers and savings would make this better but otherwise it's super useful. The premier debit/credit have worked without fail, you can however only see about 2 months of transactions in app. The global money account has been excellent abroad.