I interviewed at HSBC (Leeds, England) in Aug 2023
Interview
Interview process is amazing was made to feel very comfortable and welcome . Friendly staff and seemed like a nice environment. Would definitely recommend applying if you’re looking to become a customer service representative friendly recruitment and onboarding team can’t compliment them enough .
Very informal and friendly, discussion was very nice for an entry level applicant. Basics and management programs were discussed. The interviewer was an area manager, 50+ and made me very comfortable.
Interview questions [1]
Question 1
Tell me about yourself. Where do you see yourself in 5 years. Why would you be good at this position.
I applied through a recruiter. The process took 4 weeks. I interviewed at HSBC (Quezon City, National Capital Region) in Jul 2023
Interview
Application process was long, had to do series of assessment prior to initial interview. The initial interview was fun, I was not intimidated reason why I was able to express my mind freely. waiting for the final interview took over a month. just had my final interview yesterday. It was a nice interview, asked me situational experiences how I handled them and I got the job.
Interview questions [1]
Question 1
Discuss a time that you handled a unsatisfied customer.