I applied online. The process took 3 weeks. I interviewed at Google (São Paulo, ) in Oct 2020
Interview
Muito completo! Tive duas entrevistas. Primeiro com o RH (parte em PT e parte em EN). E depois com a líder da área (toda em PT). Após isso, recebi um telefonema dizendo que eu não havia sido selecionada por causa de XYZ. Achei que fez muito sentido e gostei de ter recebido um feedback personalizado.
Interview questions [1]
Question 1
Assista os vídeos do Google Carreiras no Youtube, as perguntas são muito parecidas com os exemplos dos vídeos lá.
The interview process for the customer service representative position at Google was structured and professional. The questions focused on previous experience, communication skills, problem-solving, and handling customer situations. The overall process was straightforward and consistent with the responsibilities of the role.
Interview questions [1]
Question 1
“Can you describe a time when you handled a difficult customer and how you resolved the situation?”
I applied through a staffing agency. I interviewed at Google (Dublin, Dublin)
Interview
Organised , 2-3 rounds , more about media experience and more follow-up questions … last few minutes for questions to hiring manager … confident answer in STAR method is best way to proceed
They have a very well-structured hiring process and scheduling interviews was incredibly easy and convenient. The recruiter was super friendly throughout our entire interaction, and they thoughtfully provided post-interview feedback to me, which I greatly appreciated receiving.