Customers Service applicants have rated the interview process at Foundever with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 59.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customers Service roles take an average of 3 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Foundever overall takes an average of 8 days.
Common stages of the interview process at Foundever as a Customers Service according to 2 Glassdoor interviews include:
One on one interview: 50%
Skills test: 25%
Phone interview: 25%
Here are the most commonly searched roles for interview reports -
They called me and it was late and they put me on hold. They emailed me ten times she did not seem like she was asking standard questions. Complained about her computer asked me to go on camera but did not have her camera on for me to speak with her
Interview questions [1]
Question 1
Did I have full availability including evenings nights and weekends
The process took 1 week. I interviewed at Foundever (Exeter, Angleterre) in Oct 2018
Interview
Smooth and efficient interview process, containing a competency based section, case study and basic background questions. First walking through CV and career history before diving into the competency based questions. Case study was a simulation of dealing with a difficult customer.
Interview questions [1]
Question 1
Tell me about a time you dealt with a challenging customer
I applied online. The process took 1 day. I interviewed at Foundever (Rabat) in Nov 2021
Interview
went very well and quite easy, the interviewer was very friendly and approachable greeted me with a smiley face the vibe was good. the questions were mostly in English and quite the open type of questions