Expedia Group Customer Service Representative interview questions
based on 40 ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
68%
Applied online
Applied online
25%
Employee Referral
Employee Referral
4%
Recruiter
Recruiter
4%
Campus Recruiting
Campus Recruiting
Interview search
40 interviews
Viewing 1 - 5 of 40 Interviews
Expedia Group interviews FAQs
Customer Service Representative applicants have rated the interview process at Expedia Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 57.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Expedia Group overall takes an average of 46 days.
Common stages of the interview process at Expedia Group as a Customer Service Representative according to 3 Glassdoor interviews include:
One on one interview: 67%
Phone interview: 33%
Here are the most commonly searched roles for interview reports -
Group interview then individual. It was a pretty good experience overall. A little intimidating at first especially in a group setting but it all ended fine and everyone was nice
Initial interview was through HireVue, where you basically speak to a camera on your computer and record your answers. You have a chance to re-do for each questions. There were about 7-10 questions, including a few questions that you just type.
I applied online. I interviewed at Expedia Group in Nov 2025
Interview
Après 3 entretiens, silence radio, alors que j’étais en processus final. Malgré deux mails de relance en l’espace d’un mois au service RH, pas un seul retour de leur part, même négatif. L’entreprise vente ses valeurs et sa bienveillance durant les entretiens et sur sa page carrière, mais ne daigne même pas envoyer un mail de refus à un candidat en processus avancé.