The process took 1 day. I interviewed at Enterprise Mobility (Wilton, CT) in Nov 2009
Interview
She asked me questions such as how I dealt with a customer conflict before. Make sure you read the webpage and go through the companies values. In turned out that she didnt think I had enough customer service experience. Just get in there and sell your customer service skills according to company's values on thier website. You will be okay.
Interview questions [1]
Question 1
Describe an instance in which your leadership skills has helped in a group instance.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person
I applied online. I interviewed at Enterprise Mobility
Interview
The first round is with HR at a corporate office. Next you go to the branch and do an interview with the branch manager and walk-through. Then you interview with the area manager.
Interview questions [1]
Question 1
Why you want to work there, Why they should hire you, How you handle pressure/conflict, etc.