I applied online. The process took 3 weeks. I interviewed at Enterprise Mobility
Interview
Start off by applying online. Called by a recruiter for a short phone interview asking about driving record, your resume and experience. Then you are scheduled for an HR interview. HR interview is about 30 minutes, covers your resume again, asks basic questions about customer service skills and sales skills. A few days later you get scheduled to shadow a branch for an hour and then have an interview with the area manager. This is the critical point, you need to sell yourself and your experience. Very laid back in my experience however some people could deal with the pressure differently. You will be asked what motivates you. Be honest, it's not something that has a right or wrong answer. Last interview is with a regional VP. Only 30 minutes long, it sort of is a shorter version of the area manager interview, they share notes on each candidate so don't be afraid if you repeat yourself. A few days later I was offered the position. In total time it took about 3 weeks from the initial phone screening.
Also a key to success is thinking of questions to ask everyone. I picked some out on the fly which each person and that really helped show my interest. The job market is competitive so you have to show you really want it and are okay working longer hours.
Interview questions [1]
Question 1
Tell us about a time you had to deal with a difficult customer- what they want to hear is that they left satisfied and you sold them something. Not everyone has experience in this field out of college so pick something that might have to do with your college life (like Greek activities).
I interviewed at Enterprise Mobility (Toronto, ON)
Interview
More conversational than a typical interview style making it much more in depth and interesting. As a candidate you also get to know how the person across you made it to where they are now, using the same trainings you would eventually learn.
Interview questions [1]
Question 1
What would you do differently than other potential candidates to become an amazing MT.
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person