CGI Customer Service Representative interview questions
based on 8 ratings - Updated Apr 28, 2026
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How others got an interview
67%
Applied online
Applied online
33%
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Employee Referral
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CGI interviews FAQs
Customer Service Representative applicants have rated the interview process at CGI with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 71.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CGI overall takes an average of 28 days.
Common stages of the interview process at CGI as a Customer Service Representative according to 2 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 33%
Background check: 33%
Here are the most commonly searched roles for interview reports -
First - a screening call with HR plus two stages of the interview with the hiring team, all goes pretty quickly (took me two weeks from the first call to the last one and a week for the offer prep)
1 to 1 interview with the hiring team manager, talking through my education and experience. It was a pleasant and casual conversation, I felt at ease immediately and would recommend anyone to apply
it was a good experience. i learnt many things about company and such. the hiring manager and ahr were encouraging and made the entire process of interview a pleasant experience for me.