Bloomberg Customer Support Representative interview questions
based on 52 ratings - Updated May 24, 2026
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Customer Support Representative applicants have rated the interview process at Bloomberg with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Representative roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Bloomberg overall takes an average of 42 days.
Common stages of the interview process at Bloomberg as a Customer Support Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
Background check: 50%
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Submitted the application through resources from school. Got the invitation days after I completed the assessment. 15 minute video interview via zoom, went through the resume and asked about behavior questions.
Interview questions [1]
Question 1
why would you choose customer service with your technical background?
I applied online. The process took 4 weeks. I interviewed at Bloomberg (Londres, Angleterre) in May 2020
Interview
It was the most anticpitaed position but turned out to be the most disappoiting and a total waste of time.
Applied on 01.05 for a starting date on 18.05, on 02.05 was asked to do a psychological behavioural mathematics assessment which come out with great result.
Then heard nothing for days, so sent their recruitment an email which was ignored.
On 11.05 then was sent a link to do a virtual interview responding to 9 questions with the last 3 in the second language I applied and it had to be done within 2 days.
You would be responding to questions by speaking and looking into the camera and their system records them and you have 3 attempts to improve on your response wich should be a maximum of 1:30 mns for each question.
Sent the recorded responses on 12.05 and then again heard nothing, so sent their recruitment an email which was also ignored.
On 20.05 so two days after the job was supposed to start I received an email for the video interview (not in person due to Covid19).
26.05 had the interview on video, one interviewer refused to furn on his camera and said it will stay off the other interviewer was on video...was surprised by this lack of courtesy.
First interviewer was 8 months in the job the other 18 months and on a project...I was not impressed to be honest.
Interview was about my interest in the position and why I wanted to join and included 3 live scenarios, 2 verbal and one in writing.
First interviewer came across unsecure and a patronizing.
Then the shock to be told that the position is mainly being on the phone for the first 6 months so basically a call centre....pretty much killed any further interest....this was not clear in the job description.
Interviewer was bragging about Bloomberg and how it is important to provide feedback automatically and that‘s what they do blablabla...
Interview content was pretty much standard except the patronizing bit and signs of hardcore micro management which was annoying.
2 days later received rejection without feedback so asked for feedback as they were bragging about it...that was over 2 weeks ago...also that email was ignored!!!
Total waste of my time and effort thinking it was a good company to go for.
online application, personality test, video interview, it takes about 20 minutes and 7 questions. First few should be answered in English and the rest in Mandarin
Interview questions [2]
Question 1
Tell me about a time when you had to deal with an irate customer. How did you solve it?