Atos Incident Manager interview questions

Urgency impact matrix

1. Take me through your resume and explain me your roles and responsibilities in your former organisation. 2. How do you handle a major incident from when it occurs till the resolution. 3. Define criticality matrix. 4. How do you focus on the stakeholders in terms of communication during an outage incident. 5. Did you also worked closely with Change and Problem management. 6. Explain the change and incident lifecycle.