I applied online. The process took 6 weeks. I interviewed at American Express (Phoenix, AZ) in Jun 2024
Interview
2.5 hrs - Onsite
Two 1-hour interviews with 2 different 2-person panels
Questions were situational/behavioral. While they didn't ask for STAR responses, it's assumed.
It was a bit chaotic, as the interviewers weren't 100% familiar with the building. It was a "Phoenix Super Day" event, where they dedicated a different buildings' commons areas for mass interviewing.
I personally didn't know this event was happening; I thought I was coming for a typical focused interview. And I had applied to about 18-20 different positions. They said I was there to interview for a specific position, but my interview would also be considered for other positions that I applied to.
That made for a bit of a gymnastic exercise in my answers...I didn't want to sound too one-dimensional.
Interview questions [1]
Question 1
Tell me about a time where you could tell that a deadline wouldn't be met, how did you handle it?