Manager, Customer Success applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Manager, Customer Success roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 31 days.
Common stages of the interview process at Amazon as a Manager, Customer Success according to 1 Glassdoor interviews include:
Phone interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 months. I interviewed at Amazon in May 2024
Interview
One call with HR to measure level of English. Then one phone screen and if you pass it you have 4 interviews of 1 hour each. Amazon has the 2:5 promise. Which means the days they take to tell you the result.
I applied through a recruiter. The process took 3 months. I interviewed at Amazon (San José, ) in Sep 2023
Interview
It takes a long long time to go through the process and you have to learn their method on how to answer every interview, the STAR method. In the last interview you have 4 consecutive video calls where you have to talk a lot of projects you've worked on and give them numbers.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer (And try to reply with numbers)
I applied through a recruiter. The process took 3 weeks. I interviewed at Amazon (Seattle, WA) in Apr 2021
Interview
One phone screen to start the process. Once you make it to step two, you take an online assessment to better understand your critical thinking skills. The last round is a day of back to back hour long interviews with four different team members.
Interview questions [1]
Question 1
Name a time when you found a solution and it helped others outside of your direct team.