I applied through a staffing agency. The process took 2 days. I interviewed at Amazon (Édimbourg, Écosse) in Oct 2016
Interview
I had to pass a typing and a customer service scenario questions in a group exercise.
The staff agency recruiting for Amazon also dif a background check on me asking for 2 referees.
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.