Amazon Cloud Support Engineer interview questions

Tell me about a time when you took on something significant outside your area of responsibility. Why was it important? What was the outcome? Daniels, Jessica's message action menu Give me an example of a tough or critical piece of feedback you received. What was it and what did you do about it? Daniels, Jessica's message action menu Describe a difficult interaction you had with a customer. How did you deal with it? What was the outcome? How would you handle it differently? Daniels, Jessica's message action menu Tell me about a time when you went above and beyond for a customer. Why did you do it? How did the customer respond? What was the outcome? Daniels, Jessica's message action menu Describe a time when you had to transition a project you owned to a new owner. What steps did you take to make sure the transition went smoothly? Daniels, Jessica's message action menu Describe a time when you needed to influence a peer who had a differing opinion about a shared goal. What did you do? What was the outcome?

This first interview will focus a bit more on the tech side, with questions focusing to dive deep into your Networking knowledge and experience such as, troubleshooting networking issues using several tools (traceroute, mtr, ping, iperf, dig/nslookup, cURL, tcpdump/wireshark and related). Network security (SSL/TLS, Network- and Web Application Firewalls, Intrusion Detection and Prevention Services). Managing domain transfers, records and DNS security (DNSSEC and DNS Filtering). Obviously, we don’t expect you to be an expert in everything mentioned above. The suggestion is for you to focus on your strenghts when preparing for the interview, to let them fresh in your head.