Cloud Support Engineer applicants have rated the interview process at Amazon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Cloud Support Engineer roles take an average of 90 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 31 days.
Common stages of the interview process at Amazon as a Cloud Support Engineer according to 1 Glassdoor interviews include:
One on one interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Amazon
Interview
Process took around 4 weeks. 2 phone interview. 1st interview was most intense for a person who is a Support engineer and applying for this position. I have expertise in Networking, i found it fairly hard but not as hard as i had experienced some at start-ups. 2nd interview was piece of cake. Guy was from Sysadmin so he did asked some basic Networking/linux questions. Then i was called for on site at Dallas. 5 interviews, each was 45 to 60min long. They basically check your troubleshooting skills and yes their leadership principals, Make sure you have story for each of them. Interviewer were pretty cool. It was very great experience. They will ask you about everything so if you dont know you can just say no to it. Don't try to make up stuff.
Interview questions [1]
Question 1
IPSEC tunnel/transport mode , main/aggressive mode , BGP MED/LP ,BGP OPEN msg, Website design from network prospective, OSPF neighbor states , port security, linux file system, STP basics
I applied through an employee referral. The process took 2 months. I interviewed at Amazon (Herndon, VA) in Sep 2014
Interview
3/4 interviews. 2 phone screens and possibly an on-site. 1st phone screen basic networking questions. Second one into Linux/Windows. Interview process is very slow. Keep on applying and don't rely on Amazon only. They are hiring all the time so the interview process is tidious. They will reschedule the interview and take their own time.
Interview questions [1]
Question 1
Interview was fairly ok. You must prepare well in basics even terms like TCP/IP window size and packet header. Must know Linux scripting, Active directory, LDAP, 'grep' command.
I applied through a recruiter. The process took 3 weeks. I interviewed at Amazon
Interview
Had a couple technical phone screens with current engineers, and then I was invited for a day of on-site interviews. The phone screens were covering pretty basic technical areas based on my previous experience. The engineer was very pleasant. He asked about FSMO roles in Active Directory, what are the aspects of setting up a VPN connection between two sites, what all happens when www.amazon.com is typed into a browser, and some basic firewall questions.
On-site, I met with a couple engineers, and several managers. These were a mix of technical questions (describe how you'd set up a network with three locations, what is a GPO and how is it applied in AD, etc) and soft questions (Tell me about a time when doing things the normal way didn't work, Tell me about a time you came up against a problem you'd never seen before, etc).
I thought the process was very thorough, but I never felt like I was being grilled. The people were all great.
Interview questions [1]
Question 1
If you were interviewing you, what are the three questions you would be asking?