Accenture Customer Service Representative interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
Interview search
168 interviews
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Accenture interviews FAQs
Customer Service Representative applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
Skills test: 50%
Here are the most commonly searched roles for interview reports -
I applied in-person. I interviewed at Accenture (Dublin, Dublin) in Apr 2018
Interview
I gave my Cv to an employee of the company, this one gave it to the team leader of the market I could work with and I got an interview with few questions. The interview was quite easy to do and I got the answer few days after.
I applied online. I interviewed at Accenture (Makati City) in Jan 2018
Interview
Easy and fast.
Interview was informal.
Exam was a bit hard.
They will test your phone skills.
There is an English test.
Abstract test.
They will gave me test about email process.
The process took 2 weeks. I interviewed at Accenture (Manille, )
Interview
Very dissatisfying and dreadful candidate experience at the Recruitment Hub (Philippines). The one who pre-screens the resume (the girl who asks for how long BPO/Non BPO experience) was rude, undiplomatic and rolls her eyes at you if she perceives that you’re not qualified for the role.
Few people were applying that time, but will make you wait for more than 5 hours for a 15 minute interview.