Accenture Customer Service Representative CSR interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Accenture in Feb 2022
Interview
Screening interview. In a screening interview, a recruiter tries to determine whether a candidate is suitable for a job... Phone interview. Sometimes companies may start the process with a phone interview. They usually use this to narrow down... Skill assessment. Some positions can require candidates to take a skill assessment test, which may evaluate a... First interview. Also known as a pre-interview, the first usually begins with a one-on-one interview
Interview questions [1]
Question 1
Screening interview. In a screening interview, a recruiter tries to determine whether a candidate is suitable for a job... Phone interview. Sometimes companies may start the process with a phone interview. They usually use this to narrow down... Skill assessment. Some positions can require candidates to take a skill assessment test, which may evaluate a... First interview. Also known as a pre-interview, the first usually begins with a one-on-one interview
I applied through a recruiter. The process took 3 weeks. I interviewed at Accenture in Feb 2023
Interview
Streamline and great requiters I would recommend to anyone. I would only change the fact that they don't drugtest. Makes former, sober and recovered addicts nervous to be going into a environment we don't know will tempt us or not.
Interview questions [1]
Question 1
They asked about former employers experience general questions and how familiar I was with technology.
I applied through a recruiter. The process took 4 weeks. I interviewed at Accenture (Dublin, Dublin) in May 2022
Interview
Just 2 interviews,1 with one recruiter and 1 with a Sales manager.I got the offer directly after the interview. The interview was fine and sales Manager make the interview comfortable. Recruiter question was easy.