Accenture Customer Service Representative CSR interview questions
based on 168 ratings - Updated Jul 1, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Accenture with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 61.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Accenture overall takes an average of 34 days.
Common stages of the interview process at Accenture as a Customer Service Representative CSR according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
It was good process and I got selected. Nice process of interview. Excellent understand and they were very supportive. It was good to connect with them. Nice thing. Thanks it was very good
I applied online. The process took 1 day. I interviewed at Accenture in Jan 2021
Interview
Its just a phone interview where they only ask Basic Questions asking your availability and make sure you dont have other commitments. They also asks if you have any experience in customer service before.
I applied through an employee referral. The process took 2 weeks. I interviewed at Accenture (Ghātkopar) in Jun 2023
Interview
Unprofessional / They Made me wait for 2 hours and the interviewer was not prepared or interested at all. HR team kept informing 30 min more and kept wasting my time. Very Unprofessional Behavior