I applied online. The process took 2 weeks. I interviewed at AT&T (San Jose, CA) in Oct 2012
Interview
Called me to schedule interview on Tuesday. Interviewed that Friday. Two weeks later got a call back with an offer. Training scheduled for two months later.
Interview questions [1]
Question 1
Explain a time in your personal life that you had to convince someone of something.
It is a basic customer service and teamwork questions. Asks you to teach them how to do something you're passionate about. Nothing crazy or unexpected. Laid back but professional, answered all my questions as well.
I applied online. The process took 5 days. I interviewed at AT&T in Jan 2025
Interview
Interview itself is pretty easy. The two times I've interviewed with them as varied based on the manager, but they're pretty forthright with everything they're telling you and the expectations of the job.
After the initial interview, the store will likely assess your product knowledge. They may ask you about various cell phone models, features, or accessories, and how you would explain them to customers. This is to evaluate your ability to understand and communicate technical information.