Diversity in the workplace: What it means and what the data shows

Glassdoor Team
Glassdoor Team | Author & Career Expert at Glassdoor | Jun 20, 2026
The workplace diversity landscape has evolved significantly over the past several years. The terminology, corporate strategies, and employee expectations surrounding diversity have all shifted, sometimes in different directions at the same time. Some organizations have expanded their diversity programs, others have restructured or scaled them back, and the language itself has moved from "D&I" to "DEI" to "DEIB" and beyond.
This article explains what workplace diversity means today, summarizes what research shows about its effects, outlines the initiatives organizations commonly use, and presents recent data on how employees are engaging with the topic. The goal is to give employers a clear, data-grounded overview so they can determine which elements are most relevant to their business.
Key takeaways
- Workplace diversity refers to the representation of people from a range of backgrounds, including race, gender, age, disability, sexual orientation, and socioeconomic status.
- Several large-scale studies have found correlations between diverse leadership teams and stronger financial performance, though outcomes depend on how diversity efforts are implemented.
- Glassdoor data from early 2025 shows a mixed picture: positive DEI sentiment in reviews has declined to 34%, while employee engagement with diversity-related content has increased substantially.¹
- Common diversity initiatives range from employee resource groups and bias training to pay equity audits and inclusive benefits.
- The DEI landscape continues to shift, with organizations using different terminology, structures, and approaches depending on their priorities.
What is diversity in the workplace?
Workplace diversity describes the presence of people with a wide range of backgrounds, identities, and experiences within an organization. These dimensions include race, ethnicity, gender, age, sexual orientation, disability, neurodiversity, socioeconomic background, religion, veteran status, and education level.
Diversity in the workplace extends beyond visible demographics. It also encompasses cognitive diversity, meaning differences in how people think, solve problems, and approach decisions. An organization can have demographic diversity and still lack diversity of thought if its culture discourages dissenting perspectives.
Over the past decade, the language around this topic has evolved. What was once called "D&I" (diversity and inclusion) expanded to "DEI" (diversity, equity, and inclusion) and more recently to "DEIB," adding belonging. Each term reflects a broadening framework for thinking about what organizations are trying to build. Glassdoor's DEI resource hub offers a deeper look at how these concepts apply to employer strategy.
What is the difference between diversity, equity, inclusion, and belonging?
These four concepts are related but distinct. Understanding the differences helps clarify what organizations are actually measuring and building toward.
- Diversity is about representation: who is in the room. It refers to the demographic and experiential mix of people within a workforce.
- Equity is about fair access: whether systems, policies, and opportunities account for different starting points. Equity recognizes that identical treatment does not always produce equal outcomes.
- Inclusion is about participation: whether people feel their contributions are valued, and their voices are heard in day-to-day work. A diverse workforce without inclusion often struggles with retention.
- Belonging is about psychological safety: whether people feel they can be themselves at work without penalty. Belonging is often described as the outcome of effective inclusion, the point where someone feels genuinely accepted rather than simply tolerated.
Organizations approach these components differently. Some focus primarily on diversity metrics in hiring, while others invest more heavily in inclusion programs or equity-focused policy changes. The most comprehensive approaches treat all four as interconnected.
How does diversity relate to business outcomes?
Several large-scale research efforts have examined the relationship between workplace diversity and business performance. Below is a summary of what the data shows across key dimensions.
- Innovation and problem-solving. Teams with diverse perspectives tend to generate a wider range of ideas and challenge assumptions more effectively. McKinsey's 2023 "Diversity Matters Even More" report found that companies in the top quartile for ethnic and gender diversity on executive teams were 39% more likely to achieve above-average financial performance than those in the bottom quartile. That gap has widened over the past decade of McKinsey's research.
- Financial performance. The same McKinsey analysis found that the correlation between diversity and financial outperformance has strengthened over time. Companies with greater representation in leadership consistently outperformed less diverse peers on profitability metrics.
- Retention and engagement. Organizations where employees report feeling included tend to see lower turnover. According to SHRM research, employees who feel they belong at work are significantly more likely to stay with their employer and report higher job satisfaction. In a labor market where retention directly affects operating costs, these findings carry practical weight for employers evaluating their approach.
- Decision-making quality. Diverse groups tend to process information more carefully and consider a broader range of evidence before reaching conclusions. Research published in Harvard Business Review has found that cognitively diverse teams solve problems faster than teams composed of similarly thinking individuals.
These findings come with an important caveat: Diversity alone does not automatically produce positive outcomes. The benefits documented in research are most pronounced in organizations that also invest in inclusive management practices, equitable systems, and cultures where different perspectives are genuinely welcomed. Employers can weigh this research alongside their own organizational data to determine what approach fits their context.
How do employees engage with workplace diversity information?
Employee sentiment toward DEI is complex, and it has shifted in recent years. Glassdoor data provides a window into how workers are engaging with diversity-related content.
As of February 2025, the share of Glassdoor reviews discussing DEI in positive terms has fallen to 34%.¹ That represents a notable decline from prior years.
At the same time, employee engagement with diversity information on Glassdoor has increased. Visits to employer "Diversity" profiles increased 4.8 times year over year in early 2025.¹ Community posts about DEI jumped 3.6 times over the same period, and average comments per DEI post rose from 5.3 to 16.9, a 3.2 times increase.¹
"We're seeing declining satisfaction but rising engagement. That tells us employees want more information, not less, as they evaluate employers," said Daniel Zhao, Glassdoor's chief economist, in an analysis of 2025 DEI trends.
Together, these data points present a mixed picture. Satisfaction scores are declining, but the volume of employee engagement with diversity content is rising. For employers, this data suggests that employees are actively seeking diversity information when evaluating organizations, even as their assessments of current efforts become more critical.
What are common workplace diversity initiatives?
Organizations use a range of initiatives to address diversity, equity, and inclusion. Below are some of the most widely adopted approaches.
- Employee resource groups (ERGs). ERGs are voluntary, employee-led groups organized around shared identities or experiences, such as race, gender, LGBTQ+ identity, disability, or veteran status. They typically serve as community spaces, mentorship networks, and channels for employee feedback to leadership.
- Unconscious bias training. These programs aim to help employees recognize and mitigate implicit biases that can influence hiring decisions, performance evaluations, and day-to-day interactions. Effectiveness varies widely depending on program design and whether training is paired with structural changes.
- Diverse hiring panels. Some organizations ensure that interview panels include people from different backgrounds, levels, and functions. The goal is to reduce the influence of individual biases in hiring decisions and broaden the perspectives for evaluating candidates.
- Pay equity audits. Pay equity audits analyze compensation data to identify unexplained gaps across demographic groups. Glassdoor conducts its own annual analysis: the 2024 Glassdoor Pay Equity Analysis found no adjusted pay gap by sex or race/ethnicity at Glassdoor for the ninth consecutive year.²
- Inclusive benefits. Benefits designed with diverse needs in mind can include expanded parental leave policies, fertility and adoption assistance, mental health coverage, flexible religious holiday observances, and gender-affirming healthcare. These benefits signal that an organization accounts for a range of employee circumstances.
- Mentorship and sponsorship programs. Structured mentorship pairs employees from underrepresented groups with senior leaders who can provide guidance, visibility, and advocacy. Sponsorship programs go further by having leaders actively champion mentees for promotions and high-profile projects.
- Data transparency and reporting. A growing number of organizations publish workforce demographic data, pay gap analyses, and progress reports on diversity goals. Transparency enables accountability and gives employees and candidates concrete information to evaluate.
How is the workplace diversity landscape shifting?
The DEI landscape has changed significantly since late 2024. Some companies have scaled back or restructured their diversity programs, citing legal considerations, political pressure, or changing strategic priorities. Others have reaffirmed their commitments, sometimes reframing programs under terms like "belonging," "culture," or "talent strategy."
Glassdoor's 2025 data shows that these corporate shifts have coincided with increased, not decreased, employee engagement with diversity content. The surge in DEI-related community discussions and employer diversity profile visits occurred during a period when many organizations were reassessing their approach.¹
The terminology itself continues to evolve. Some organizations have moved from "DEI" to "DEIB" to emphasize belonging. Others have folded diversity work into broader people-and-culture functions rather than maintaining standalone DEI roles. The motivations and outcomes of these changes vary by organization.
For employers, the data offers a few reference points: employees are engaging with diversity information at higher rates, their expectations appear to be rising, and the approaches organizations take vary widely. How to weigh these factors depends on each organization's priorities, workforce, and strategic goals.
Frequently asked questions about workplace diversity
How do companies measure diversity in the workplace?
Organizations typically track workforce demographics across dimensions such as race, gender, age, disability status, and veteran status. More advanced measurement includes analyzing representation at different levels of seniority, tracking promotion and retention rates by demographic group, and conducting regular pay equity audits.
What is the difference between DEI and DEIB?
DEI stands for diversity, equity, and inclusion. DEIB adds "belonging," which refers to whether employees feel psychologically safe and genuinely accepted at work. The shift to DEIB reflects growing recognition that representation and inclusive policies alone do not guarantee that people feel they belong.
Does workplace diversity affect company performance?
Multiple large-scale studies have found correlations between diversity in leadership and stronger financial performance, including McKinsey's longitudinal research spanning more than a decade. The relationship is strongest when diversity is paired with inclusive management practices rather than treated as a standalone metric.
What does an inclusive workplace look like in practice?
Inclusive workplaces tend to share several characteristics: equitable access to advancement opportunities, leaders who actively solicit and act on diverse perspectives, transparent communication about organizational decisions, and norms that allow employees to raise concerns without fear of retaliation.
How has DEI changed in recent years?
DEI has moved from a primarily compliance-driven function to a broader strategic conversation about talent, culture, and business performance. More recently, some organizations have restructured or scaled back formal DEI programs, while others have expanded them. Employee interest in employer diversity data continues to rise, even as corporate approaches vary.
Join the _Glassdoor Community_ to explore workplace conversations about diversity, culture, and more.
Methodology
¹ Data from "Conversation Starter: The state of DEI for workers" by Daniel Zhao, Glassdoor chief economist, published February 2025. Analysis is based on Glassdoor community posts and employer profile visits from January 21 through February 17, 2025, compared with the same period in 2024. Read the full analysis.
² Data from the Glassdoor 2024 Pay Equity Analysis, published December 2024. Analysis is based on full-time employee payroll data as of July 25, 2024. The study examines adjusted pay gaps controlling for job title, location, and other compensable factors. Read the full analysis.

Glassdoor Team
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Tags:Company CultureDEIequityWorkplace Diversity



