UPS reviews

3.4

55% would recommend to a friend

(36,765 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,765 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport de biens et de personnes industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

It is very easy to get promoted if you are competent. Additionally, the pay is fairly competitive with other corporations. For many, the lack of a need for a college degree for some of the upper level supervisor jobs is a plus.

Cons

The work is probably the hardest in the field. There is little recognition unless you actively push yourself forward. Most people see UPS as a dead end in their professional growth.

4.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Opportuniteis abound for pursing any career path you want. But you need to be willing to sacrifice work-life balance at times to achieve those goals. Diversity is a way of life at UPS, and there is ample opportunity for everyone regardless of race, gender, sexual orientation, disabililty, etc. Promotion from within gives everyone an equal opportunity to grow in their career. As our bsuiness expands the opoprtunites to try new career paths and developnew skills exapnds at the same time. This is a company whre you can have many jobs in your lifetime, but all with one employer. A job for life, but as much varierty as you can stand - who could ask for more?

Cons

Many jobs have poor work-life balance issues especially as you work your way up the career ladder. Our promotion from within policy has a downside of creating somewhat myopic vision on the part of senior leaders, and differing points of view are not always welcomed as much as would be healthy for an organization. As a company we are still struggling with what it means to be apublic company, and that can some times lead to poor decisions, and knee-jerk reactions to the Wall Street analysts, but Scott Davis seems to be the best CEO we've had so far with dealing with the vagaries of the market and the economy.

2.0
Jul 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Good benefits, but long hours. Good job security and a fixed pension plan

Cons

Long hours expected regularly. Very difficult to balance work with a personal life. Difficult to schedule time off or get off early for personal events. This is a complaint one seems to hear in most departments. And forget about doing just about anything outside of work during December. Every job has "peak" work hours, but 16 hours/day for 6 weeks is especially long. Of course, you wont' have the opportunity to visit relatives this time of year either. Some of this is to be expected, but no effort is really made to mitigate the excess hours either.

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Glassdoor has 40,970 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.