Starbucks reviews

3.5

56% would recommend to a friend

(85,191 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restauration industry (3.7 stars).

Reviews by job title

85K reviews
2.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

-Dynamic, fast-paced, time flies -Quality of the day depends on the quality of the team

Cons

-Requested training on drink-making 3x, eventually taught myself then moved to that position instead -Free drink per day policy was removed -1 to 2 employees were quitting every week

1.0
Jun 2, 2026

Decent pay, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay for the area, free drinks

Cons

Unstable hours, manager doesn’t handle bad employees but lets the entire staff suffer, nothing is ever good enough for management, constant criticism

Viewing 55 - 57 of 85,191 Reviews

Glassdoor has 90,890 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.