ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informatique industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 15, 2013

My personal Superbowl...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth company, great products, great people, love your customer culture, performance based approach to success, large addressable market, cloud.

Cons

No real cons...However if you don't possess a "Driver" mentality you might feel like a fish out of water...No passengers allowed. Everyone is accountable to the customer and our success.

5.0
Oct 7, 2013
Recommend
CEO approval
Business Outlook

Pros

We're medium-sized and growing. There are lots of ways to contribute, and the company is open to all sorts of input and contribution. We want a great culture but aren't sure how to build it- SO much better than arrogant companies that sweep the politics under the rugs. We want great software and are keenly aware that "best practices" of today aren't sufficient to address the real-world challenges in creating software for tomorrow, nor do they mean are already-created software doesn't need improving. We also have some great company-wide communication, from people at all levels of the organization. Come add your voice, and your camaraderie.

Cons

This is a real company with real challenges. It's not a place where you can simply do what you do well.

5.0
Sep 11, 2013
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is in an outstanding position to get its software platform used practically everywhere, dramatically increasing our value. Our founder is still here and is actively contributing to the code base in ways that get thunderous applause in keynotes. Customers are truly jazzed about us. Even if they encounter problems, it is usually a very supporting partnership getting them through those problems. Not antagonistic. They love using our software and keep finding ways to use the platform in other parts of their business once we get a "foot in the door".

Cons

With the recent avalanche of hiring as we grow, it is easy to lose sight of a common goal. An increasing number of locations makes the organization feel disjointed at times, with the impression that everyone isn't always moving in the same direction. No 401k matching...yet!

Viewing 5653 - 5655 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.